Customer Testimonials
Jalen was professional and friendly! He helped my mom find her dream vehicle! Very thankful for his great work!!
My experience at carvers was great. Larry was a very communicative sales rep who had relevant vehicles ready when I arrived. He went over each and answered every question I had thoroughly.
Super nice and helpful staff. There was not a single staff member that I walked past that didn’t stop and ask me if I had been assisted. Very fast and efficient service department, got me in and out in great timing. It’s been a long time since I have been impressed with a dealership, & Carver Toyota did that to say the absolute least. 10/10 experience.
Technican left grime and oil on my khaki colored upholstery. It wouldn't clean off.
Friendly salesman and very helpful. I would go there again if I needed another vehicle.
Didn’t fix my pull yo the right with new alignment. Blamed it on the tires, which sounded pretty bogus to me. This is surprising because in the past everything has been top notch.
Highly recommend Caver! I looked at several dealerships around Columbus and online, and Carver was the obvious choice with their market value pricing. The team was helpful getting vehicles ready for me to test drive and Jackson knew each vehicle details and features. There was no pressure from anyone in the sales department and they let me take all the time I needed to feel confident about choosing the right vehicle for my needs. I was all smiles on the way home! We worked directly with Miguel (Manager), Jackson (Sales), Shae (Sales), and Eric (Finance), and everyone gave us 5 star ...
Good pricing got us to the dealership, and great service from Shea, Jackson, and Eric helped us find the right vehicle for us and leave satisfied.
Friendly staff quick service and able to check updated progress with car as it's inspected
The work that was done was excellent but I feel that the communication could have been better to keep me more informed on what was happening
Everything about my Toyota experience has been five out of five. Ever since I bought my beautiful 2023 ToyotaVenza, I have so enjoyed having a nearby facility to get service and advice on any topic in regard to my car. Thank you!
Great experience and excellent customer service
Carver Toyota was very thorough with the service and employees are very professional.
Larry is a verry kind person and help look for a car for me
Everyone at Carver Toyota was super nice and helpful. Josh Barnum went above and beyond to help get us in the vehicle we wanted
Great customer service for 30+ years. Appreciate all the good help!!! Thanks Jason.
Everybody is nice. Like dealing with the service dept. Only reason they didn't receive 5 stars is it took 2 hours to do an oil Change and tire rotation. Need to do better scheduling.
We had ruled out Carver when shopping for a used RAV4 as their inventory did not reflect a model with the right combination of price age & mileage for what we were looking & our need was soon having just lost a RAV4 to being rear-ended. Fortunately their sales staff had the foresight to text me the evening before we were going to do a full day shop & hopefully buy, to recommend a Venza that had all the right specifications. it took some reading & research & willingness to step outside of our box to accept this as a ...
I've bot 3 cars from them. Service is always excellent and I'll continue to go back.
Jalen was my sales rep. Very courteous and professional. Reach out to him for a great experience and get yourself a good deal.
5 Stars to Carver Toyota and Josh B. top notch.
Josh and Jason, Thank you! I could not be more happy with my recent purchase! I truly am blessed to have found you all, you guys helped me out so much and I am glad I came back to Carver Toyota! You guys have always looked after me.
The salesperson(Shea) was great! Finance guy was really easy to work with! Great experience
Good deal. Friendly and fast service.
Kyle was prompt with communication, eager to show the features of the car I was looking at, and courteous to a fault. The cars on the lot were quality vehicles and I'm confident I'll enjoy driving my new car.
Got car fixed before the time scheduled
We stopped in on whim and worked with Jackson Carpenter on our purchase. He was so easy to work with and up front about things. He made our time pass quickly and our purchase even smoother. We will reach out to him again when we are ready to purchase again in the future.
Very friendly and willing to solve your issue. Said they would call when finished but was disappointed when I left my vehicle at 9:00 AM and never heard anything back till I showed up at 5:00 PM. Sure was a long day waiting!
Did a great job and process was fast and easy.
Quick service, and good deals for the pre-paid oil changes.
Friendly people and great service.
Excellent service, excellent people, excellent communication. Huge shout-out to Dustin and Eduardo for walking me through all the details of the work on our car.
Our experience at Carver Toyota was very pleasant. Our salesman Mr Terell was very down to earth and informative on the truck we purchased. 😎🇺🇸
Great friendly service no pressure was in and out quickly with a clean vehicle and great customer service
It was a quick and easy scheduling and service process! The staff was friendly and they even shuttled me home and back.
Added dash camera. Took about 1 1/2 hours. Help me setup the app on my phone
Bryant was a great salesman and Miguel and Eric in finance were the bomb! They made sure to meet the terms I requested even with my less than perfect credit and let my husband and I drive away with the car of our dreams! I would recommend them to anybody!
It was for a recall! It shouldn’t have taken 2 1/2 hours to check!
Nick was extremely helpful through the process of choosing my new van and getting all the features we were looking for. Never pushy and always available to answer questions. Thank you!
My name's Hunter and I have to say the representative named Kyle was really friendly, straight forward, and knew exactly what to do. Best car sellsman I have met.
All of the employees were very professional and easy to work with. No hidden costs everything was up front and on the level.
Excellent! What else can I say. Shea Fox treated us like family. (Where have I heard that?) Would recommend Carver Toyota to anyone looking for a new vehicle. Thanks guys 👍👍👍
I was in a tricky out of town situation and Kyle helped me get my new car situated so I could get home! A great and easy experience overall, even with a tristate deal. Thanks to all who helped me out and I am loving my new wheels 🥰
These guys were great highly recommend
Great experience working with Larry and the entire team at Carver’s!
They were very quick & satisfying
Good customer service. Vehicle was detailed and ready for teat drive. Paint touch up while we waited. Would recommend Shay
This dealership has been great to work with. The people are very informational and very helpful at the time of service. I bought my vehicle from this dealership New and they have been the only ones to work on my vehicle. I would never go anywhere else.
Shea and Eric were awesome! Great guys and awesome dealership!
People are very sincere and always clear about what needs to be done and what has been done. Thank you.
They took excellent care of me, they were fast and very efficient. I got the car I wanted at a good price. I highly recommend this dealer.
Vert good customer service, professional people.
Carver Toyota is very customer-friendly, willing to work with your needs, and is very focused on taking care of their clients. I worked with Kyle and he is a great young man who is fully engaged with making sure your needs are met without being pushy at all. I would definitely buy from him and this dealership again!
They are always prompt to get my car in for service.
Prompt service. Personnel professional and polite.
First I wanted to express my gratitude to Mr. Terrell Harris for making this a wonderful experience and going that extra mile and making this loan possible and too Eric the finance guy. Up most respect to you both for working your magic and making this all possible. You both are truly amazing and you have a friend and loyal customer.
They got my car serviced and inspected in a timely manner
I came in for my 5000 mile service. I came away very pleased as usual with Carver. Everyone in the service department make sure you are pleased when you leave. I also buy all my cars at Carver‘s.
This is our 2nd purchase in one year. We have the best sales person Shea Fox who worked thru some issues with integrity
I had a positive experience with this dealership. I worked with Jackson Carpenter. He was very responsive, answered all my questions, helped move the process along quickly, and got me in the car I wanted. Everyone I encountered there was very professional. Thanks for your helping finding my next car!
Denise my shuttle driver was the sweetest. Stacey was also very nice.
The service was suspended not a long wait time for the service to begin and complete well done
Very clean and all staff we dealt with were courteous and polite Larry our salesman was perfect.
Larry Janikowski is very helpful and listened to what we were looking for and helped us find one that had what we wanted in the vehicle
I've bot 3 Toyota's from Carver and I will continue to come back. The staff is totally amazing and they always take care of me.
They was able to schedule me in really quick for routine maintenance but also check my car for damage due to hitting pothole. They fixed the issue and did the maintenance same day. Was able to have my car back quickly. They was also very friendly
Everyone was very helpful with the entire process. They gave me all the time I need to think about things and helped me every step of the way. I will definitely be back for my next car.
We had a great experience with Shea. He is professional and courteous and gave us the attention we have come to expect from this dealership. He and all the other staff were extremely supportive and friendly. While we were a bit stressed, after a couple of burgers it became clear what we wanted to do and they helped us get there. Thanks Shea.
Even though I had a great sales experience, I did encounter one small issue. Due to being an out of state customer, there were paperwork delays regarding the registration process. Ashley stepped up to the plate and resolved these immediately. Great customer support!
Bryce was helpful and efficient in getting us in our new vehicle. Process was quick and easy.
Bryce our sales person was above outstanding! The experience was as smooth as one could hope for in a car dealership. I traveled a bit over 2 hours to look at a vehicle and it was exactly what was advertised, no games. I would recommend Carver Toyota to anyone looking for a vehicle.
I was looking for a Tacoma to replace my previous truck and Bryce worked hard finding the exact truck and accessories I wanted!
My entire car buying experience with Adam and Eric of Carver Toyota was smooth and painless. Adam was very communitive throughout the process and excellent detailing all of the features of my new vehicle. Eric made the financing a breeze and explained everything well. This was the easiest car buying experience I’ve had. Highly recommend!
Great service as always. Very responsive and answer questions. Fast check out when finished. Thumbs up
Had a great experience! Jalen and Jason helped us and even called us after the deal was finalized because they found a way to save us more money!
The sales people are great and the buying experience was amazing. Thanks much!
Very pleasant people to deal with. The time was also must faster than expected. Everything went very smooth thanks to Bryant.
Everyone is so nice. I enjoyed the professionalism. Would definitely recommend them to anyone needing car repairs.