Shea Fox was an excellent salesman. The Purchasing process.was one of the best I’ve ever had. Calling your facility you can always get a receptionist, however, that’s where ends, you need to improve in the area of responsiveness
The dealership was great. Admittedly, I was a bit apprehensive about coming in after having been disappointed by other dealerships. My sales rep, Ethan, was great to work with! His knowledge and professionalism put me at ease and helped enabled me to confidently purchase a car from Carver Toyota. I definitely recommend.
We stopped just to look at a vehicle we thought was a good fit and size for us at this time. We asked for Chuck Hayes and could not have found a more down to earth salesman than him. He took time and was always very professional during our time there. We ended up purchasing a Toyota that same day! If you want someone you feel comfortable doing business with, ask for Chuck! He was definitely the best we have dealt with recently! Thanks so much! Sue
Easy and honest people! Good experience Josh the sale professional had good product knowledge! Done
Josh was an excellent salesperson. The previous time I was there I had a new sales person who gave me the wrong information on the phone.
The job got done well for both my vehicles, while not taking forever. I don’t trust those 5-minute oil change places. Plus Vanessa and the tall guy service rep with the man-bun are cool people.
This dealership goes the extra mile to make your transaction a quick and simple experience. They work hard to earn your business and treat you very fairly.
Carver had the best deal of all trucks I found online. We stopped in on a Saturday afternoon and took a test drive. Seth was very courteous with no sales talk but easily answered all our questions. Nice sales showroom and facilities. Richard explained all the paperwork and got us a loan. I definitely recommend these guys.
The customer service team always goes above and beyond to help me! The pricing options are a very valuable help! They always give me service options and put them in order of greatest need! They always give a detailed report and explain things in an easy to understand manner! They never pressure their customers to do anything and that means a lot to me!
Shea Fox was so helpful! He even did a backflip for our kids! Thanks again for helping us pick the best truck for our family!
Everything went great! Customer service was outstanding! I highly recommend Carver Toyota of Columbus, Indiana!
Shea and team at Carver were great to work with. They gave me all the information I requested and had great attitudes the whole time! I recommend Carver Toyota
On time, friendly service, done when they estimated it would be. Pricey. Gave updates on work and costs as they worked.
They did a good job with negotiations. Although they wouldn’t budge on the price of the vehicle I was buying, they did help with my trade by coming up on it. We did a nice job of working together. They gave some, we gave some and it worked out in the end.
Jennifer was very easy and fun to work with. Everything moved pretty smoothly and had no complications throughout the process. I would definitely recommend Carver Toyota.
Seth and Rich were great. Both of them played a tremendous role in making this happen.
The salesman Chuck was great! I had to return the vehicle due to an issue, and Brittany in service did a great job as well! However I feel the service department needs ?????
Both Richard and Ethan were a pleasure to work with. Incredibly professional
I recently bought my first vehicle from Carver Toyota of Columbus and I would highly recommend them to anyone. My salesperson Nick was helpful, friendly, patient and knowledgeable. No pressure at all. Their service department is very friendly and very organized. Chris in their service department took care of replacing two small dashboard knobs that they had ordered and had me in and out quickly. He also checked out my spare tire and the elevator that lowers and raises the spare. He did that for me as a favor. Carver Toyota is definitely worth the drive from Indy! David B.
All your employees are very courtesy. Everything is explained as to what is to be serviced. When finished it's explained as to what was done and copy given to me. Great staff!
I worked with Zak a couple days ago. It was a very pleasant experience! They allowed me to choose the best fit without any pressure to make purchases I did not want. I am extremely happy and would recommend this dealership looking to deal with a team of professionals that have integrity with the sales process.
Clean, prompt, polite, professional, helpful, good communication, and that's about all I have to say
Great experience! Made this process painless and Zac was very transparent. He helped me over the phone first then I came in and worked a deal within the hour
Our salesman Chuck was great to work with which made buying easy, but other ares or departments need some changes made.
The person in charge of my toyota oil change was really on top of my entire transaction!.. I have never had someone in all my time taking my 4 runner to carver had someone so professional show me that commitment..I believe her name was Carol. Please dont loose this one! She could be a great asset to your company.
Everyone I interacted with was very nice and helpful. Everyone was very friendly. Questions I had were answered. I was very pleased with the experience
Salesman Zack was fantastic, and the whole experience was exceptional. Would buy from them again!
They were able to accommodate my "emergency" (our only key broke into 3 pieces) and get me taken care of the same day, without an appointment.
Drove 2 and half hours from Lexington KY, they treated me and my wife great. In and out, no hassle, no gimmicks. Definitely worth the drive. Even beat my own banks rates. Wish I could give 6 stars
I have bought several cars from Carver now, and every time it’s been a great experience. Up front pricing, great staff who is easy to work with. Make your car buying experience easy and go to Carver Toyota of Columbus
We had a good experience with Larry, but had to wait another 20 minutes because they didn’t wash the car.
Was pleased with Carver toyota service ! They gave me an estimation of how long it would take. they would come out and give me updates. Very happy with service. would recommend stefanie Martin
Everyone worked hard to get the car that we wanted. Appreciate the smooth process very much.
Everyone at the dealership was easy to work with and attentive to my needs. Thanks.
Great experience with purchasing our traverse. Would highly recommend this dealership to anyone looking for a vehicle. Our finance guy Richard was awesome. He ended up calling us back the next day with a lower rate on our loan, ended up saving us a nice bit of money.
Super professional, good communication, and overall great experience
Everyone has very friendly. Seth was very knowledgeable about the vehicle. He made the buying experience easy!
We had a good experience with Bryce but were a little unhappy about being told there was only one key for the vehicle we were buying after we were 75% into the process. I was less than thrilled with the experience with the finance person. He tried to make us believe that the ETCH fee was a mandatory fee even when questioned about it. It was clearly listed under optional items. My questioning it made the rest the of the process uncomfortable. He acted like he had been insulted. So, would I recommend this dealership? Not likely.
Eathan has been a great help to me even after he sold the car to me
Josh and Jason were great to work with on the purchase of my vehicle. Doing business at Carver with these guys was a pleasure. All of my questions and concerns were addressed immediately. Doing business at Carver with these guys was a pleasure! I definitely recommend them for your next vehicle purchase. 5 star in every area.
Excelent Good deal Good service Good sales professional They take care for the client and make the client undertand everything
Service was fast, price was higher than I thought it should be!
Timely and professional service. Kept in the loop on status. $12.00 each to rotate tires.
Everyone was really nice and got my vehicle done in a timely manner but the communication was a little lacking.
I had a Very good experience. I would recommend this dealership to my friends and family.
Professional at all levels throughout the process. Even a little fun at the end with the finance manager. Mark, Jason, and were courteous and thoughtful. I appreciated them all.
Best place I've ever bought a new car.
Ariel was able to get my car in and taken care of in no time at all!
I had the most wonderful experience at Carvers. Chuck was amazing. He was very knowledgeable about my vehicle. He took great care of. I drove 1 and1/2 hours to get there and it was worth every mile!
Zakary was very helpful and friendly. Made the whole proccess much less intimidating, and left very happy with our purchase. Finance team and sales manager were also very polite, and knowledgeable. Would buy from them again in the future
We called and talked to Josh he was very helpful on the phone then we talked to Zachary as our salesman he was amazing. Probably the most caring people we have ever met while buying a car.
Your team is always wonderful to me and do great maintenance on my cars. This is my second new vehicle I have gotten with you and I appreciate everything thing your team has done for me.
Adam was a pleasure to work with!
Very professional, very polite and considerate. Bryce followed up with me regarding my inquiries about the car.
Super smooth and easy transaction, Mark and Rich were really great to work with. Overall excellent experience!
Really like my new (to me) Tacoma. Carver had a lot to choose from. The sales team was good, although seemed somewhat impatient. Buying a new car is a big deal, and tends to make for a stressful expensive day. For what it’s worth, this may have been my least stressful vehicle purchase. Will likely go back to Carver for my next Toyota.
Very clean, very responsive to needs, very helpful to all customers, would definitely come here again
Vast improvement in service area. Ilana Fischer is very good at her job. Responsive and informative to the customer.
She’s Fox was professional and personable. He was easy to talk to and a good listener. So, keep it up, Shea!
Friendly and fast service, always a warm welcome. Only place I trust to get a good car.
It was a nice and smooth experience. Zack helped me in finding the right car and made the process smooth.
Brittany my service rep was fantastic! Quick, easy, and I was able to save money. I spoke with the service manager Adam who greeted me with a smile and made the whole experience very personable. I was blown away with the professionalism Carver displayed
The service center got my vehicle in and out with efficiency and they were super friendly.
Top service. Zach Lucas is great! Very knowledgeable and helpful!Outstanding dealership. Good deals available,would highly recommend!
Professional, helpful on top of any issues that might arise, would highly recommend Varver Toyota
This site sucks. This is my second time having to do this because it reset when I was all but done. On the other hand, my experience with Carver was excellent! Mark Deen was a pleasure to work with. Thank you for making the buying process so easy.
Wonderful personable salesman. He made purchasing a car eassy. I’ll recommend him to everyone.
Great service and customer service, and good time on getting service performed. Will use this dealership again.
Dealt with Mark Dean. He was fantastic. No pressure throughout the process. Would definitely go back or recommend.
Amazing dealership! Nick Dougherty and Richard Wright truly care about the people they help. Definitely recommending them to everyone I know that are looking for a new car. 10/10
Bryce was great dealing with all of my calls ahead of our trip in to check out the Sienna. Since we were driving from a couple of hours away I needed to make sure all of the variables were buttoned up. He took care of us on the phone, and we were even more pleased once we got there. He made it very quick and easy to get things done, and he was very personable and down to earth.
Carver is definitely top tier with customer service, and sales experience. Thanks again to Josh for making the buying experience very easy.
Appreciate Chuck and Mike for helping me with the purchase of my vehicle. You guys are awesome!!
Awesome, kind, patience, nice, helpful, respectful, They are the best, i have ever deal with
Chuck from carver was amazing. answered any questions i had and helped me find and get the car i wanted and needed, would recommend for anyone.
Shea Fox went above and beyond to put me in the vehicle I wanted before it was ready because he's that guy you want working on your side to get it done. Above, was when I had an issue after the sale and Shea Fox made time to find what I needed. Beyond, went out of his way to stay in contact to make sure I was 100% satisfied. Anyone looking to buy a New or pre owned vehicle look no further. Go to Carver Toyota in Columbus indiana and ask for the that guy you want helping you purchase ...
Some confusion on the center’s part concerning what they had to order and when it would be ready.
Everyone was very friendly and efficient. They explained everything that was to be done. Very satisfied.
Bryce with carver was excellent. I bought a used truck from him and he made it seemingly painless. I will always checkout Carver Toyota in Columbus because of how well they treated us and for them inspecting their vehicles to make sure they’re safe. Thanks Bryce!
Thorough first service on my toyota at 5k miles. Explained everything so I could understand
The sales staff at carver are very friendly They work with you to help you get into the vehicle you want. I traded in my leased Tacoma and got a great deal for it. The financial advisor is a down to earth great guy! I will continue doing business with them.
Carver Toyota’s service is always professional and I’m glad I’m apart of the family!
Chuck the salesman was wonderful! He was friendly and answered all of our questions and did not make us feel pressured. Over all pretty great experience!!!
I was able to get a good trade in today for a brand new Toyota.
Chuck the car salesman was awesome, He was trustworthy and very helpful. He did a job well done. Would recommend to everyone. He is the ma
Very nice sales lady one who did warranty he’s my friend now great person
Car buying process was quick and easy. Zane was very helpful in the process as well.
Very nice people straight forward and also friendly
Very good service and great attention to the satisfaction of the customer. The service advisor was on top of her job.