Customer Testimonials
Nick was a huge help to me!! The staff was all super friendly and patient!! Highly recommend going there!! Awesome experience!! I found a beautiful car and the payments won’t break the bank!
They are helpful, good customer relations. Always ready to help. I recommend this company %101. Thank you Scort Bard and crew God bless you all
I was pleased the service was faster than usual. They explained service in detail. Overall, it was a good experience.
Professional, courteous team . Well equipped waiting hall with Starbucks coffee and snacks.
Carver did a very nice job servicing my car
This is our 2nd time purchasing a car from them. Nick is an awesome salesman and makes the entire transaction smooth and with no pressure.. Highly recommend
Nice service advisor but wait for a scheduled oil change was 1 1/2 hours. Service advisor was apologetic but wait time should be shorter.
Great experience leasing for the second time at Carver. Adam was very helpful. He understood my budget and was able to get me exactly what I wanted within that budget.
The staff was all very pleasant! When I called to schedule my appointment, the person was quick, efficient, friendly. When I arrive for my appointment, there was no waiting, someone talked to me immediately. (Even if that person had had to say "be with you in just a few minutes," that's better than some places that just ignore you until they have time or get off their cell phones.) There's a nice waiting room if you have to wait. And beverages!!! I have also used the shuttle service, very pleasant.
i have purchased 4 vehicles through Carver.
Made several contacts once I found a vehicle. Set up an appointment and the day before had contact from them confirming. Day of appointment they had the truck sitting up front waiting. Salesman meet us and went right to work. The best experience I’ve had dealing with a car lot. Would recommend checking them out.
Very good servie and very good to explane every thing very good ancer atancer allof qustion
Cost did seem high but service was good. Waiting on call for service on computer update.
Excellent service. @Scott Babb was so helpful in getting my wife and I the vehicle we wanted.
I like the way we were treated having our Toyota oil change. We drive from Shelbyville Indiana to Carver because we love our Toyota and know that Carver is an honest place to have our Toyota serviced. When our Toyota was recalled for replacement of the air bags Carver was so nice and we love it there.
Really enjoying the new Toyota 4Runner purchase from Carver Toyota everything went well ,great bunch of people deal with.
I purchased a Toyota Venza last Thursday. I had the best experience and was treated with so much respect. Scott and Richard made my purchase so positive. I had all but given up on Toyota bring a now 5th time buyer but Carver restored my faith. I had 4 less than pleasing dealings with another Toyota dealerships. Carver will be the only Toyota dealership I use from now on. Life my Venza!
I specifically want to address the helpfulness of Claire, sales professional at Carver Toyota in Columbus. Her kindness, willingness to go above and beyond to help us deal with our disabled vehicle was clearly exceptional. Our son's car had his catalytic converter stolen while he was in another state...The car was towed to Carver, and we are here in Pennsylvania...She helped with multiple suggestions as to how to address the nightmare of making long distance decisions. Her supportive nature should be rewarded. Clearly she understands the importance of customer support. If we lived in Columbus Indiana, I ...
Trey was a wonderful salesman, very knowledgeable and friendly, answered all our questions; however, the title guy, Mike, wasn't so friendly.
Had excellent service from the phone conversations to the on lot service. They was quick and friendly and was straight to the point to get the job done.
Carver Toyota always takes great care of my car. Should I need to wait on-site the waiting room is comfortable and clean. I have used their service for a number of years since I purchased my car at Carver. Highly recommended for service or purchase.
It’s worth the drive from Indy. This dealership was fantastic. I called ahead and they had the vehicle waiting at the front for me. Trey was a great salesman, very personable, and everyone else was very helpful.
Thouroughness is wonderful. They check everything! Each person takes time to explain things and they ask if you have any questions..
Service was quick and efficient. The only down side was that it took 3 weeks to get an appt for a tire rotation.
I had a terrific experience yesterday when I stopped in the purchase a car. From the moment I walked through the door everyone made sure I was I taken care of. I couldn’t be more happy that I stopped to take a look on Sunday and by Monday morning I had the car of my dreams! Thank you Carver for caring and serving the community! Sincerely, Sandy Kuntz
They rock and Shea is a wonderful person and salesman. Found my car and a great friend.
Friendly service, painless to buy there. Ask for Tim!
Jason and Nick were great to work with and highly recommend. No issues, quick responses to my questions
highly recommend! Jason and Nick are a great team. thank you so much!
The best experience we've ever had at a dealership. Josh was amazing, along with everyone else we talked to. Definitely recommend!!!!
I had a very pleasant experience. The whole team, especially Scott, was great! They had me in and out quickly!
Very quick and helpful.
Yes it was awesome and SHAE was a great friend and salesman to me Toyata is the best CARVER C-TOWN
Everyone there was super nice and our buying process was smooth and easy.. Thank you all
This dealership is exceptional! I test drove on Monday night and decided when I got home i wanted to purchase. I completed the credit app online (only bcuz they were closed) and spoke with them the next day. They had EVERYTHING ready for me and even got me a better deal when i came to sign. I drove my car home on Tuesday! They are well organized. This is by far the best car purchase ive ever experienced. I was in and out in under an hour, only because the finance mgr found better options for me. I would give ...
Carver Toyota was a pleasure to deal with. Good inventory, knowledgeable, helpful and offers excellent delivery service if you need it. I would happily purchase another automobile from them. Special thanks to Jason who helped my out of state purchase easy and smooth. Thank you Carver.
Carver did all they could do to get my Tacom back on the road . The only delay was the parts were on back order due to the shipping ordeal from outside the United States and was out of their hands. Thanks for being there for me
Great and helpful service. Spent time to work with us and find us the perfect vehicle.
Very friendly sales team. Worked well with me. Scott was great to work with. Went above and beyond to make the buying process smooth. No pressure sales, even to buy the extended warranty.
Buying process was very easy, needed a vehicle asap and they were very accommodating to all my needs and questions
Everyone we came into contact with were amazing! We will be returning customers!! I will give nothing less than 5 stars.
Everyone is great!!! Third Toyota we have bought this year. Thank you for your help!!!!
Ruthie is my customer service agent. She is knowledgeable, extremely helpful & trustworthy. Several months ago she left this position within Carver for another & recently came back & I’m so glad. I wish more companies had customer service reps that lived up to the bar that Ruthie has set for herself.
Excellent service and sales
Tim was very helpful and made purchasing a Toyota easy! Financing was also handled with grace.
Very helpful and friendly staff. Didn’t stop working till I got my truck and really helped me out.
I bought a beautiful red Yaris from there 5 years ago and I've never been more satisfied with a car like I am to this one. Still runs great and I haven't had any problems. Awesome dearlship
Customer service exceeded our expectations. Sincere and genuine effort made to achieve a mutually acceptable fair and reasonable price.
I’m satisfied with sales person who accommodate me. Very knowledgeable, friendly and great service.
Trey and Richard were great to work with!! Richard went above and beyond to get us what we needed at the payment we wanted. Trey found us a great car! Thank you guys!!!!
Service completed as promised, on time. Service rep took special effort to detail results of service. All went extremely well.
They do get work, they are honest and helpful. I have been a Toyota customer for over ten years and the service department was part of why I decided to buy a new Toyota last year.
Jason and Nick were most helpful in the purchase of my new car! I’ll definitely. E back!
Always pleasant and helpful with whatever questions I have. Also quick; I am usually in and out when I have service.
Pretty great experience buying a car here! Claire was awesome. I came in one Saturday just to test drive a Rav4 Hybrid - not expecting to buy that day or anything. She understood that and never pressured me to buy. I ended up deciding to trade my car in and buy a new one that week, but figured the exact Rav I test drove (and fell in love with) was gone since it's a popular color/trim. I wasn't even going to bother asking the dealership if the car had sold, but Claire texted me that week saying ...
Thought I was coming in for free tire rotation associated with my lease. $31 …. Is there a way to make this clearer when service reminders are sent out?
Excellent car purchasing experience. They had what we wanted and were very helpful. I would recommend them to people looking to buy a car.
It was a great experience to have my car served here. Thanks for your help.
Fast, friendly and ready to assist. Willing to work around your schedule. Highly recommended place to go to.
Great Experience! Staff was very friendly and helpful. Sales Mgr Jason Teague went above and beyond to make our purchase a great experience. Highly Recommend!
We were very pleased with the attention and honest negotiations we received from Scott Babb and everyone we met at Carver Toyota. We would recommend this dealership to anyone looking for a new or used car.
Sales/servies- no problems Traded off a car we originally bought from Carver. A Finance Manager dodged calls, said he would do something but never did, etc. for my wife (go figure). 5s all around except^ After one initial phone call and a couple coordinating calls, Jason Teague (sales manager) and Richard Right (different finance manager) had the issue resolved within 12 hours that originally took over four months.
Jason coordinated and resolved an issue that didn't involve him due to the lack of help from the correct person.
Michelle was great to work with for our car purchase, in spite of limited inventory, we got exactly what I was looking for in my next vehicle.
Whitney, the service person was the best I’ve had at Carver to date. Very knowledgeable, follow ups on questions, recommendations and makes sure you’re service needs are met…very good and pleasure to work with on service needs…
Extremely busy dealership and service department. They always work very hard to get scheduled maintenance done in a timely manner. All of the service advisors are fantastic. Melanie was my service advisor this time and is great to work with. We are lifelong Toyota and Lexus owners and will always use Carver if possible.
Salesman was very responsive and answered all my questions as a first time car owner. Got a good deal before the prices went up too!
Nice and warm agent and manager. They patiently listened my requests and at the end we nail down a deal.
I have gone to Carver for my last three vehicles and have always had great service, along with a kind and understanding staff. if you are looking for a Toyota, there's no place better in southern Indiana to go.
The dealership is always helpful and efficient. Michelle M. understood my request and was able to make it happen
We found a vehicle on a third-party website and reached out to Carver Toyota to come see it. We were set up with a salesperson Shea Fox. He worked with us and we ended up coming to a deal on a beautiful 2019 Mazda CX-5.
They went above and beyond the call of duty to make our great deal come together. We love the new Rav it is so much fun drive and comfortable to ride in. Would go back to them in a heartbeat?👍🏻
Service completed in timely manner while I waited. Very satisfied with whole experience. Staff was very efficient. Would recommend to family and friends.
Bryce & Rich are wonderful. Both did great job! They were very friendly & knowlegable. I love my new car!
We met Nick Dougherty. He was helpful. We feel we can trust him. He performed his job quickly and professionally. We are satisfied to buy this car through him.
Great service. Takes about an hour even though I had first appointment of the day at 7:30am. Just somewhat pricey - $70 for oil change only.
Great dealer atmosphere. It was my second purchase here. The first was a new Tacoma 2014. This was a used 4RUNNER and I had the same positives. There was one issue at signing that to their credit they made right a few days after the sale. Their willingness to insure satisfaction, even after the sale, maybe because it was later, shows me they want me as a long term customer. They will be my first choice when looking to replace my son’s car next year. I highly recommend Carver.
Always friendly and helpful. The service people are there to help and I’m always sure everything is done correctly
Tim Persley was a outstanding sales person and was very personable. I received very good customer service and would recommend Carver Toyota to friends and family.
Nick and Richard did a great job and made the deal well worth it! Thanks for the good deal!
What a great experience with this dealership. Great people to work with! I would highly recommend them.
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