I was able to look around the lot without a sales rep following me, then drive the vehicle I was interested in quite quickly without a sales rep in the car talking the entire time (important so that you can share your experience with whoever may come with you). Thank you!
Michelle Calcagni was great. She located the exact car we were looking for, down to the "extras". Cathy (don't remember last name) in finance explained everything in a manner that we could understand. All staff were very helpful and friendly.
Excellent follow-up on appt. Arrived early and was greeted asap. Waiting room was clean and well appointed. Service was completed 15 min before I was expecting and the service rep explained what was performed and I was out the door. Great service!
Took 3 trips to get everything done (1st time they forgot to do something, 2nd time, found another problem which entailed needing to order, so required a 3rd trip).
Customer service was excellent. Larry Newman, who was my service advisor was very knowledgeable. He explained all prospective maintenance, so I could make informative choices on service. Also, provided detailed information about 100,000 mile service maintenance.
All aspects of yesterday’s experience were superlative good good good good good good on on on on on on at at to st at at at at at .
People were friendly and helpful. Explained all of the features of the car. Made the financial parts as painless as possible. My second car in a row from Carvers.
I don`t like to shop, but the experience was relatively painless. I had last bought a car in October of 1993. It was a brand new 1994 Toyota Tercel so buying a Toyota was a no brainer. I knew what I wanted this time, a 2020 Toyota Corolla L, and that I wanted to pay cash. Chris Traylor the sales associate helped me do that without any hassle, without trying to sell me a more expensive model on a payment plan. I sold the Tercel to a nephew for $500.00.
As a single woman going into dealerships has not been a great experience. Lots of way too pushy older men. Nick was the best salesman I could have hoped to deal with. Patient and kind, I felt zero pressure to make a quick decision. I originally was going back and forth between Toyota and Honda but liked Nick so much I knew I wanted to buy a car from him!
Ruthie is great. Kept me informed of everything that was going on. Personable, very friendly. Would definatly recommend Toyota Carver to people. Good job guys a
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